Customer support
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Frequently asked questions
What are your criteria for selecting the products offered on your site?
All our products meet very strict criteria regarding the origin of the raw materials, the transformation processes and all the different processes specific to food supplements, thus ensuring the best possible quality on the market.
How do I track the delivery of my order?
During the entire process of preparation, shipping, routing and deliveries you will be notified by email. As soon as it is available, we will also send you your tracking number by email.
I made a mistake on my address, how do I change it?
If there is an error in your delivery address, please contact us via the contact form as soon as possible with the correct address and your order number.
My order is damaged upon receipt, what should I do?
If your package is damaged, it is imperative to report it and have it noted to the carrier directly upon delivery, with reservations. Do not hesitate to contact us via our form specifying your order number.
How can I contact your customer service?
Contact us using our contact form specifying your order number if you have one, our particularly responsive after-sales service will take care of your question shortly.
How do I become a sponsored athlete/coach?
Do not hesitate to contact us with your social networks, your activity, your objectives, etc. After studying your profile, we will send you our response as well as the terms and conditions.
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